Refund Policy

At Instant Buys, we are committed to ensuring your satisfaction. Below is our updated refund and return policy:

Return Policy

We offer a 7-day return policy, meaning you have 7 days from the date of receiving your item to request a return.

Return Address:
House No. 07, Street 7 Green Park Shalimar Town Lahore

To be eligible for a return:

The item must be in the same condition you received it—unused, unworn, with tags, and in its original packaging.
A receipt or proof of purchase is required.

To initiate a return, please contact us via phone or WhatsApp at 03244249019.

Once your return request is approved, we will provide you with a return shipping label and instructions on where and how to send your package.
Items sent without prior approval will not be accepted.

For any return-related inquiries, feel free to contact us at abd.dba@gmail.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We will promptly evaluate the issue and make it right.

Exceptions / Non-Returnable Items

We cannot accept returns for the following items:

Perishable goods (e.g., food, flowers, plants).
Custom or personalized products.
Personal care items (e.g., beauty products).
Hazardous materials, flammable liquids, or gases.

Additionally, we do not accept returns on sale items or gift cards.

For concerns about specific items, please get in touch with us.

Exchanges

If you need to exchange an item, the fastest way is to return the original item first. Once your return is approved, you can place a new order for the desired product.

Refunds

After receiving and inspecting your return, we will notify you about the approval or rejection of your refund.
Approved refunds will be issued to your original payment method within 7 working days.

Please note: Processing times for banks and credit card companies may vary.

If more than 15 business days have passed since your refund was approved, contact us at 03244249019 for assistance.

Thank you for shopping with Instant Buys! We value your trust and look forward to serving you.